Welcome to the RMA Portal of OPAL Solutions GmbH

We use this system to make your requests more transparent. Each request is assigned a unique ticket number, which allows you to track the status of your request online at any time. For your overview all requests with the corresponding answers are stored in our system. So you can always see the answers to your queries online. You can use the ticket number to send hardware for the creation of a chargeable cost estimate (KVA) to:

OPAL Solutions GmbH
Repair Center
Heinrichstra├če 67
44805 Bochum (Germany)

To open a ticket, registration is required.

To register, please send an access request with your contact details and customer number (if available) to:

We create a customer account and send the access data by e-mail.

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